TERMS & CONDITIONS

The ADHD Trainer Limited
Last updated: 11 September 2026

Welcome to www.adhdtrainer.co.uk.

These Terms & Conditions ("Terms") apply when you use our website, book or purchase a course, attend training, enrol on a programme, access digital learning materials, participate in mentoring or use any other educational service provided by The ADHD Trainer Limited.

Please read these Terms carefully before making a booking.

By completing a booking or enrolling on one of our courses or programmes, you agree to be bound by these Terms.

Nothing in these Terms affects any statutory rights that you have which cannot legally be excluded or restricted.

1. About Us

The ADHD Trainer Limited is a company registered in England and Wales.

Company Number: 16901238

Registered Office:
167–169 Great Portland Street
5th Floor
London
United Kingdom
W1W 5PF

Email: info@adhdtrainer.co.uk

Website: www.adhdtrainer.co.uk

References in these Terms to "The ADHD Trainer", "we", "our" or "us" mean The ADHD Trainer Limited.

References to "you", "delegate", "learner", "participant" or "individual" mean the person booking, purchasing or participating in our training or educational services.

2. Who Our Training Is For

Our professional ADHD training is intended primarily for appropriately qualified healthcare professionals and other professionals whose work may involve ADHD assessment, screening, formulation, referral, treatment, management or ongoing care.

Individual courses may have specific eligibility requirements.

Where eligibility criteria are stated on a course or programme page, you are responsible for ensuring that the information you provide about your:

• professional qualifications;

• professional registration;

• clinical experience;

• employment;

• scope of practice; and

• other eligibility information

is accurate.

We may contact you for clarification where necessary.

Submitting a booking does not itself establish that an individual is professionally competent or legally authorised to undertake ADHD assessment or treatment.

3. Nature of the Training

The ADHD Trainer provides professional education and training.

Our courses are designed to develop participants' knowledge, understanding and clinical skills in relevant areas of ADHD practice.

Training may include topics such as ADHD diagnostic criteria, clinical assessment, structured interviewing, developmental history, collateral information, differential diagnosis, co-occurring conditions, clinical reasoning, report writing, care planning and management.

Specific content varies according to the course or programme booked.

Our training is educational and does not constitute the provision of healthcare to the participant or to any patient discussed during training.

4. Scope of Practice

Completing a course with The ADHD Trainer does not by itself provide legal or professional authority to practise independently as an ADHD assessor or other healthcare professional.

Participants remain responsible for practising within:

• their own professional competence;

• their professional scope of practice;

• the requirements of their professional regulator;

• appropriate clinical supervision;

• applicable clinical governance arrangements;

• their employer's policies;

• relevant legislation and professional standards; and

• appropriate professional indemnity arrangements.

Participants should obtain guidance from their employer, clinical supervisor, regulator, professional body or indemnity provider where they are uncertain about their scope of practice.

Nothing stated by The ADHD Trainer should be interpreted as authorisation for a participant to perform a clinical activity for which they are not appropriately qualified, competent, supervised or legally authorised.

5. ADHD Assessor Training and Certification

The ADHD Trainer may provide different types of programmes, including individual training courses and separate competency-based certification programmes.

Completion of an individual ADHD Diagnostic Assessor Training Course does not necessarily constitute completion of a separate ADHD Diagnostic Assessor Certification Programme.

Where a programme includes formal assessment of learning or competency, participants must satisfactorily complete the requirements specified for that programme.

These may include written work, case-based exercises, clinical reports, reflective work, quizzes, examinations, observed activities or other forms of assessment.

We may reasonably request amendments, additional evidence or resubmission where the required standard has not yet been demonstrated.

Attendance alone does not guarantee successful completion of a competency-based programme.

6. Meaning of Our Certificates

Depending upon the programme, certificates may relate to:

attendance, course completion, CPD participation, or successful completion of a competency-based educational programme.

A certificate issued by The ADHD Trainer must not be represented as:

• statutory professional registration;

• a professional licence;

• prescribing authority;

• CQC registration;

• automatic authority to practise independently;

• recognition by every employer or healthcare provider; or

• approval by a professional regulator,

unless this is expressly and accurately stated.

Participants must not alter or misrepresent certificates.

7. CPD and Accreditation

Where a course has a particular CPD, certification, membership or accreditation status, the current status will be stated on the relevant course information or website.

Professional, CPD or educational recognition should not be interpreted as statutory regulation or a licence to practise clinically.

Accreditation and membership arrangements can change over time. Participants should therefore check the current status of the particular course they are booking.

8. No Guarantee of Employment or Professional Outcome

Completion of training with The ADHD Trainer does not guarantee:

• employment;

• promotion;

• admission to a professional register;

• approval by an employer;

• CQC registration;

• commissioning approval;

• insurance or indemnity cover;

• prescribing rights;

• permission to conduct independent ADHD assessments;

• a particular level of income;

• business success; or

• any other specific professional outcome.

Participants are responsible for determining whether a particular course meets the requirements of their employer, regulator, professional body, commissioner, insurer or other relevant organisation.

9. UK-Based Training and International Participants

Unless otherwise stated, our professional clinical training is primarily designed around UK practice and UK clinical and regulatory frameworks.

International participants may attend where appropriate but remain responsible for determining whether the training is applicable within their country or jurisdiction.

International participants are responsible for complying with their own local:

• professional licensing requirements;

• clinical practice regulations;

• prescribing requirements;

• healthcare legislation;

• data protection requirements;

• copyright requirements; and

• professional standards.

The ADHD Trainer does not represent that UK clinical guidance or UK professional practice automatically applies in another country.

10. Course Information

We take reasonable care to ensure that information describing our courses and programmes is accurate.

Course pages may specify matters including:

• course content;

• learning outcomes;

• eligibility;

• course dates;

• teaching hours;

• delivery method;

• assessment requirements;

• access periods;

• fees; and

• any materials included.

Healthcare knowledge, professional guidance and educational practice develop over time.

We may therefore make reasonable changes to course content to reflect changes in evidence, professional guidance, legislation or educational requirements.

11. Booking and Formation of the Contract

When you submit a booking and payment, you are making an offer to purchase the relevant course or programme.

A contract between you and The ADHD Trainer will normally be formed when we send confirmation accepting your booking.

You should check your booking confirmation carefully and contact us promptly if anything is incorrect.

You are responsible for ensuring that the email address and other information supplied during booking are accurate.

12. Individual Bookings

For the purposes of these Terms, an Individual Booking means a booking made by a natural person in their own name rather than a booking made directly by an employer, NHS organisation, company or other organisation.

We want our arrangements for individual participants to be clear and fair.

We therefore provide the 14-day cancellation arrangements described below for individual bookings, subject to the provisions concerning services and digital content.

This contractual policy does not reduce any statutory consumer rights that may separately apply to you.

Whether a person legally qualifies as a "consumer" will depend upon the circumstances and applicable law.

13. Prices and Payment

The price payable is normally the price displayed at the time you make your booking.

Any applicable taxes or additional charges will be shown where required.

Payment must be made using one of the payment methods offered through our website or otherwise agreed with us.

A place may not be confirmed until the required payment has been received.

If an obvious pricing or administrative error occurs, we will contact you as soon as reasonably possible and will not knowingly require you to proceed with a booking at an obviously incorrect price.

14. Your 14-Day Cancellation Period

For an Individual Booking made online, you may cancel the booking within 14 calendar days, beginning on the day after the contract is formed.

You do not need to provide a reason.

To cancel, please email:

info@adhdtrainer.co.uk

and clearly tell us that you wish to cancel your booking.

Please provide your name and sufficient information for us to identify the booking.

You may also use the cancellation form provided at the end of these Terms, although you are not required to use that form.

Where you are entitled to a refund following cancellation during this period, we will refund the relevant amount without undue delay, subject to the provisions below concerning services already supplied and digital content.

15. Training Starting During the 14-Day Period

You may sometimes book a live course, mentoring session or other service that is due to begin before your 14-day cancellation period has ended.

Where required, we will ask you to expressly request that we begin providing the service during the cancellation period.

If you make that request and then cancel after part of the service has been provided, we may charge a reasonable and proportionate amount for the service already supplied, where permitted by law.

If the service has been completely performed during the cancellation period following the appropriate request and acknowledgement from you, your statutory right to cancel that completed service may end where the applicable law provides for this.

Nothing in this section limits rights that cannot lawfully be excluded.

16. Immediate Access to Digital Content

Some courses or programmes may include digital content such as:

• recorded teaching;

• online modules;

• videos;

• downloadable documents;

• digital manuals;

• electronic course materials; or

• other online learning resources.

Where paid digital content is supplied immediately during a statutory cancellation period, we may ask you before supply begins to:

expressly consent to receiving the digital content immediately, and

acknowledge that beginning supply may result in loss of your statutory right to cancel that digital content.

Where the legal requirements for immediate digital supply have been met, the cancellation right relating to that digital content may end once supply begins.

Where those requirements have not been met, we will not rely upon this provision to remove a statutory cancellation right.

Where a purchase contains both digital content and continuing services, the cancellation position relating to each element will be dealt with in accordance with applicable law.

17. Cancellation After the 14-Day Period

We understand that circumstances can change.

If you wish to cancel after the initial 14-day cancellation period, please notify us at:

info@adhdtrainer.co.uk

as soon as reasonably possible.

Where a refund is appropriate, we may deduct an amount that reasonably reflects the loss caused by the cancellation.

Depending on the circumstances, this may include the reasonable value of:

• training or mentoring already delivered;

• services already performed;

• digital or educational resources already supplied;

• genuine non-recoverable costs directly associated with the booking; or

• other losses that we could not reasonably avoid.

We will take reasonable steps to minimise our loss.

For example, where a place on a limited-capacity live course can reasonably be filled by another paying participant, we will take this into account.

We will not seek to recover the same loss twice.

We do not automatically impose a fixed percentage deduction simply because an individual has cancelled.

Any amount retained will be reasonable and proportionate to the particular circumstances and subject to applicable law.

18. Transfers to Another Course Date

If you cannot attend your original course date, please contact us as soon as possible.

Where another suitable course date is available, we may allow your booking to be transferred.

Transfers are subject to availability and any relevant eligibility or programme requirements.

We will not automatically impose a fixed percentage transfer penalty.

If transferring a booking causes a genuine additional cost that we propose to charge to you, we will tell you the amount before completing the transfer.

Where the alternative course has a different price, we will explain any difference before the transfer is agreed.

19. Substitution of Another Participant

Where appropriate for the course, you may ask us to transfer your live course place to another suitable individual.

A substitution will normally be permitted without an additional course fee provided that:

• you contact us before the course begins;

• the substitute meets any relevant eligibility requirements;

• we receive the information reasonably required to register them; and

• the substitute agrees to these Terms.

A substitute cannot normally take over a programme where substantial personalised teaching, assessment, mentoring or digital content has already been supplied to the original participant.

20. Non-Attendance

If you fail to attend a booked live training course without cancelling or contacting us beforehand, a refund will not normally be available where the course has been delivered and we reserved the place for you.

However, we will consider exceptional circumstances reasonably and individually.

If we have been able to avoid or substantially reduce our loss, this will be taken into account where appropriate.

21. Exceptional Circumstances Affecting a Participant

We recognise that serious illness, bereavement and other significant unexpected circumstances may prevent someone from attending training.

Please contact us as soon as reasonably possible.

Depending on the circumstances and stage of the programme, we may consider an appropriate arrangement such as:

• transfer to another available date;

• course credit;

• an alternative learning arrangement; or

• a full or partial refund.

This section provides additional discretion and does not reduce your statutory rights.

22. Cancellation or Rescheduling by The ADHD Trainer

Occasionally circumstances may require us to cancel or reschedule a course.

If we cancel a course and cannot provide the training you purchased, you will be offered either:

a full refund of the relevant course fees paid, or

a free transfer to an available alternative course date.

You will not be required to accept an alternative date.

Where we reschedule a course and the new date is not reasonably suitable for you, you may request a refund for the affected training.

Refunds under this section relate to the relevant fees paid to The ADHD Trainer.

Nothing in these Terms excludes any additional remedy that you may have under applicable law.

23. Changes to Courses

We may make reasonable changes to:

• teaching content;

• trainers;

• guest speakers;

• timetables;

• learning resources;

• assessment arrangements;

• teaching platforms; or

• delivery arrangements

where this is necessary for educational, operational, professional or safety reasons.

We will try to minimise disruption.

If we make a significant change that materially alters the service you purchased, we will provide an appropriate remedy, which may include transfer, cancellation or refund for the affected service.

24. Online Training and Technology

Online training requires suitable technology.

You are responsible for having a suitable device, reliable internet connection and working audio and, where required, video facilities.

We cannot normally be responsible where you are unable to participate because of a problem with your own:

• internet connection;

• computer or other device;

• audio/video equipment;

• software; or

• local network.

If a substantial part of the course cannot be provided because of a significant failure of systems for which we are responsible, we will take reasonable steps to provide an alternative arrangement.

25. Access to Online Materials

Where course materials or online learning platforms are provided, access is personal to the registered participant.

The relevant course page or booking information may specify how long access is available.

You must not provide another person with your login credentials or allow another person to access paid content using your account.

We may temporarily suspend access where we reasonably believe that an account is being used without authorisation or in serious breach of these Terms.

26. Intellectual Property

Unless otherwise stated, intellectual property rights in original content created by The ADHD Trainer, including our:

• course materials;

• presentations;

• educational documents;

• diagrams;

• videos;

• learning resources;

• assessment materials;

• templates;

• website content; and

• other original educational material

belong to or are licensed to The ADHD Trainer Limited.

Purchasing a course gives you a limited, personal, non-exclusive and non-transferable right to use the materials for your own learning and professional development.

You must not, without our prior written permission:

• sell our materials;

• reproduce substantial parts for commercial purposes;

• distribute them to others;

• publish them online;

• upload them to shared drives or public platforms;

• use them to create a competing commercial course;

• remove copyright notices;

• make unauthorised copies; or

• provide paid course access to another person.

Reasonable use of knowledge gained during professional education in your own clinical practice is not prohibited by this section.

27. Third-Party Materials and Assessment Tools

Our training may discuss or refer to clinical guidelines, published research, diagnostic instruments, rating scales or third-party assessment tools.

Those materials may be protected by intellectual property rights belonging to their respective owners.

Attendance at our training does not automatically provide you with a licence to reproduce, distribute or commercially use a third party's copyrighted materials.

Participants remain responsible for obtaining any separate licence or permission required for their professional use of third-party tools.

28. Recording of Training

Unless we expressly give permission, participants must not:

• audio-record;

• video-record;

• screen-record;

• photograph;

• broadcast; or

• livestream

our teaching sessions or restricted course materials.

Where The ADHD Trainer intends to record a live training session, participants will be informed as appropriate.

Information about how personal information in recordings is used will be handled in accordance with our Privacy Policy and applicable data protection requirements.

29. Patient and Client Confidentiality

Participants must protect patient, service-user and client confidentiality at all times.

You must not unnecessarily disclose identifiable patient, service-user or client information during:

• live teaching;

• case discussions;

• mentoring;

• assessments;

• assignments;

• group discussions;

• messaging groups; or

• communications with The ADHD Trainer.

Clinical examples used for learning should be appropriately anonymised.

Where you submit case material as part of an educational programme or assessment, you are responsible for ensuring that the information has been appropriately anonymised and that its use is consistent with your professional, confidentiality and data protection obligations.

Do not send identifiable clinical records to us unless a specific lawful arrangement for doing so has expressly been agreed.

30. Professional Conduct

Participants are expected to communicate and behave professionally and respectfully.

We may take reasonable action, including removing someone from a session or restricting access to a learning environment, where there is serious or repeated:

• threatening or abusive conduct;

• harassment;

• discriminatory behaviour;

• deliberate disruption of teaching;

• significant breach of confidentiality;

• unauthorised recording;

• serious intellectual-property infringement;

• academic dishonesty;

• fraudulent conduct; or

• behaviour presenting a genuine safety or safeguarding concern.

Where appropriate, we will seek to deal with less serious concerns proportionately before terminating participation.

Any cancellation of services under this section will be dealt with fairly and in accordance with applicable law.

31. Academic Integrity and Assessment

Participants completing assessed programmes must submit their own work except where collaboration is expressly permitted.

Plagiarism, fabrication of clinical material, impersonation, falsification of qualifications or professional registration, or other serious academic misconduct may result in an assessment being rejected.

Where possible and appropriate, participants will be given an opportunity to respond to concerns before a final decision is made.

32. Educational and Clinical Disclaimer

Our educational material is designed to support professional development.

It is not a substitute for the participant's own:

• clinical judgement;

• professional accountability;

• supervision;

• prescribing information;

• local policies;

• professional regulatory guidance; or

• current authoritative clinical guidance.

Healthcare evidence and guidance can change.

Participants are responsible for checking current relevant guidance before applying learning to individual patients.

Clinical decisions remain the responsibility of the appropriately qualified professional responsible for the patient's care.

33. Website Information

We take reasonable care to maintain accurate information on our website.

However, website information may be updated from time to time.

General educational information on our website should not be relied upon as personalised medical, legal, financial or regulatory advice.

34. External Websites

Our website or course materials may include links or references to third-party websites and organisations.

These are provided for information or educational convenience.

Unless expressly stated, The ADHD Trainer does not control those organisations and is not responsible for their external websites, content, availability or privacy practices.

35. Privacy and Data Protection

We process personal information in accordance with applicable data protection law and our Privacy Policy.

Our Privacy Policy explains matters including how we collect, use, store and protect personal information.

Information supplied in connection with a booking may be used where appropriate to:

• administer the booking;

• deliver the course;

• communicate with the participant;

• maintain appropriate educational records;

• issue certificates;

• process payments and refunds; and

• fulfil legal or regulatory obligations.

Please refer to the Privacy Policy published on our website for further details.

36. Marketing Communications

Agreeing to these Terms does not automatically mean that you agree to receive optional marketing communications.

Where marketing consent is required, we will provide a separate opportunity for you to opt in.

You may unsubscribe from marketing communications at any time using the method provided in those communications.

37. Our Responsibilities to You

We will use reasonable care and skill in providing our training and educational services.

Nothing in these Terms excludes or restricts liability where it would be unlawful to do so.

In particular, nothing in these Terms excludes or restricts liability for:

• death or personal injury caused by our negligence;

• fraud or fraudulent misrepresentation; or

• statutory consumer rights which cannot lawfully be excluded.

38. Clinical Decisions and Professional Practice

The ADHD Trainer is not responsible for independent clinical decisions made by participants after training where those decisions are outside our control.

Participants remain responsible for determining whether and how educational information should be applied to an individual patient.

We are not responsible for a participant acting outside their competence, professional scope of practice or legal authority.

39. Business or Professional Losses

Where an individual purchases training wholly or mainly for purposes connected with their business or professional activities, and to the extent permitted by law, we will not be responsible for indirect loss of:

• profit;

• revenue;

• contracts;

• business opportunities; or

• anticipated commercial benefit

that was not reasonably foreseeable as a direct consequence of our breach.

Nothing in this section affects liability which cannot lawfully be limited.

40. Events Outside Our Reasonable Control

We will not be responsible for a failure or delay caused by circumstances genuinely outside our reasonable control.

Examples may include significant internet or platform failures, severe illness or emergency affecting essential teaching staff, natural disasters, government restrictions or similar exceptional events.

Where such circumstances affect training, we will take reasonable steps to minimise disruption and provide an appropriate alternative, rescheduling arrangement or refund where required.

41. Complaints

We want concerns to be resolved fairly.

If you are dissatisfied with our service, please contact us or use the Complaints Policy published on our website.

You can contact us at:

info@adhdtrainer.co.uk

Making a complaint does not affect any statutory rights you may have.

42. Changes to These Terms

We may update these Terms to reflect changes to our services, business practices, legislation or professional requirements.

The Terms applicable to your booking will normally be those provided or made available when the contract was formed.

We will not retrospectively make a material change to an existing booking in a way that unfairly removes an existing contractual or statutory right.

43. If Part of These Terms Is Invalid

If a court or other competent authority decides that any provision of these Terms is unlawful or unenforceable, the remainder of the Terms will continue to apply.

44. No Waiver

If we do not immediately enforce a right under these Terms, this does not mean that we have given up that right.

45. Governing Law and Jurisdiction

These Terms are governed by the law of England and Wales.

If you are a consumer resident in another part of the United Kingdom, you will retain any mandatory legal protections available to you and any applicable rights to bring proceedings in the courts of the part of the United Kingdom in which you live.

Nothing in these Terms is intended to deprive a consumer of mandatory legal protections applicable to them.

46. Contact Details

Questions about these Terms & Conditions should be sent to:

The ADHD Trainer Limited
167–169 Great Portland Street
5th Floor
London
United Kingdom
W1W 5PF

Company Number: 16901238

Email: contact@adhdtrainer.co.uk

Website: www.adhdtrainer.co.uk

CANCELLATION FORM

You may use this form if you wish to cancel an eligible booking. You do not have to use this form.

To:

The ADHD Trainer Limited
167–169 Great Portland Street
5th Floor
London
United Kingdom
W1W 5PF

Email: contact@adhdtrainer.co.uk

I hereby give notice that I wish to cancel my contract for the following course, programme or service:

Course/programme: __________________________________

Course date, if applicable: ___________________________

Booking date: ______________________________________

Name: ____________________________________________

Address: __________________________________________

Email address: _____________________________________

Date: _____________________________________________

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.​